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Customer Service Representative (Công việc này đã hết hạn!)

Mô tả

- Acknowledge and appropriately greet and assist every customer in a timely manner
- Communicate directly with overseas customers and head office
- Process customer orders in a courteous, efficient and timely manner
- Organize workflow to meet customer deadlines
- Make sure that all production changes are updated in the company's system properly
- Send the updated weekly production report to the customer
- Inform the customer about the order status
- Update information on customer’s websites (ship date/ ship mode)
- Effective present and discuss the products and services of the company, services provided by the company and its vendor to current and prospective customers in a way that conveys an image of quality, integrity and understanding and delivery of the customer needs
- Attend to customer questions, complaints and concerns immediately and facilitate satisfactory resolution
- Attend conferences, meetings with the customers and assist General Director as a translator
- Responsible for keeping confidential information of all conferences, meetings.

Yêu cầu chung

- Female, University Degree (major in Business Administration, English…)
- 2-5 years of experience in Customer Service.
- Experience working for a foreign owned enterprise
- Good communication and written in both English and Japanese (the job involved overseas clients)

Yêu cầu về ngoại ngữ

Japanese (Upper Intermediate) and English (Intermediate)

Quyền lợi

- According to Vietnamese Labor Law.
- Have transportation form Ho Chi Minh City

Mức lương

700 - 900 USD

Địa điểm

Binh Duong

Thời gian làm việc

- Mon - Friday (8:00 - 17:00)

Thông tin công ty

Lĩnh vực hoạt động

Công ty sản xuất gậy đánh golf

Số nhân viên

 Người liên hệ

Ms. Hương

 Điện thoại

028.3526 8202~07,ext: 302