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CS Staff (Customer Care Staff/ Ha Noi) (Công việc này đã hết hạn!)
- Hà Nội
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Địa điểm Hà Nội
Mức lương 14.000.000 - 15.000.000 VND (GROSS)
Ngành nghề Dịch vụ khách hàng
30/03/2023 - 14/05/2023
Mô tả
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- Be responsible to follow up all order information from customers in domestic. Direct and controls receipt of orders and their release delivery order to warehouse.
- Providing help and advice to customers using your organization's products or services.
- Communicating courteously with customers. Investigating and solving customers' problems, which may be complex or long standing problems. Handling customer complaints or any major incidents
- Making schedule for domestic delivery activities daily as shipping by truck, air and sea
- Checking all necessary shipping documents (PO, Delivery Note, Commercial Invoice, Packing List, CO, COA...) to ensure that documents meet the requirements of customs regulation
- To co-ordinate with other departments to make sure the delivery is on schedule.
- Other tasks as assigned by Logistics Assistance Manager and/or SM/Factory Deputy General DirectorYêu cầu chung
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- Qualification: Bachelor Degree
- Experience: 2-3 yearsYêu cầu về ngoại ngữ
Quyền lợi
- Attractive salary
- Bonus
- Annual health check
- Indoor and outdoor training, tourismThời gian làm việc