Customer Service Manager (Vsip 1 - BD)
• Acknowledge and assist every customer in a timely manner.
• Communicate directly with overseas customers and head office.
• Process customer orders in a courteous, efficient and timely manner.
• Organize workflow to meet customer deadlines.
• Make sure that all production changes are updated in the AX system properly.
• Send the updated weekly production report to the customer.
• Inform the customer about the order status.
• Follow new products’ development.
• Support MRC visitor.
• Perform other tasks assigned by Senior Supply Chain Manager/ Plant Director.
• University Degree (major in Business Administration, Japanese,…).
• Gender: Female.
• 2-5 years of experience in Customer Service.
• Experience working for a foreign owned enterprise.
• Good communication and written in both English and Japanese (equivalent to N2).
English (中級) and 日本語 (中級)
- Pick up car from HCM to office (Dist. 1 and Go Vap Dist.).
1,000 - 1,500 USD (GROSS) Tháng lương thứ 13
Monday to Friday (08h00 – 17h00)
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