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Hồ Chí Minh Trụ sở Hà Nội

CHI TIẾT VIỆC LÀM

  • Rât gâp (Cầu Giấy, Hà Nội ) sales staff ( mảng Logistics) (Công việc này đã hết hạn!)

    • Hà Nội

    • Địa điểm Hà Nội

      Mức lương 600 USD (NET)

      Ngành nghề Bán hàng - Bán hàng kỹ thuật, Vận chuyển - Giao nhận

    04/07/2025 - 18/08/2025

    Mô tả

      - Sales:
      + Sell products, including Ocean, Air, CBT, Warehousing, and VAS Services for both inbound and outbound shipments.
      + Set appointments with potential customers through various communication channels.
      + Follow and maintain pipelines, respond to requests for information, and remain proactive and responsive to prospective customers.
      + Handle RFQs and tenders and participate in MBRs and QBRs with customers if needed.
      + Stay informed on market trends, competitor activities, and carrier fluctuations by studying the market and updating the CRM system.
      + Handle customer inquiries and complaints, consult with superiors if needed.
      + Make service contracts with customers, with final responsibility belonging to the Sales and Marketing PIC.
      + Monitor AR with customers, with final responsibility belonging to the Sales and Marketing PIC.
      + Create SOPs for the service based on customers' agreements and requirements.
      + Develop a common S/I for each transportation mode or service and instruct the operation team to follow customer requests.
      + Monitor the operation team's response to shipment and booking updates and remind the team, if necessary, with final responsibility belonging to the operation side.
      + Input a daily shipping plan into the Daily APP for the booking and operation teams to follow.
      + Monitor buying rates for RFQs in collaboration with the procurement and operation teams.
      - Operation:
      + Send booking confirmations, shipment status updates, and track reports to customers.
      + Handle and resolve customer complaints.
      + Obtain and evaluate relevant information to handle product and service inquiries.
      + Verify customers and manage their accounts.
      + Keep records of customer interactions and transactions.
      - Customer satisfaction:
      + Conduct regular customer satisfaction surveys.
      - Others:
      + Perform other tasks as assigned by the superiors.
      + Regularly monitor emails and respond promptly to messages with the necessary information within 24 hours of receiving the initial inquiry.
      + Report to direct superiors as requested.

    Yêu cầu chung

      - Education and experience:
      + Bachelor degree in a relevant field.
      + 1-2 years working experience in relevant positions (sales, customer service, BD, key account,...)
      + Experience in using systems for bookings, documentation, shipping document insurance, and intranet.
      - Required skills and abilities:
      + Good at MS Office (Word, Excel, PowerPoint).
      + Intermediate English proficiency and Chinese basic or good english.

    Yêu cầu về ngoại ngữ

    • Tiếng Anh (Trung cấp) và Tiếng Hoa (Quan Thoại) (Sơ cấp)

    Quyền lợi

    - Net salary: Negotiable (13 months a year plus Tet bonus & Annual performance bonus)
    - Insurance: 100% Social Insurance, Health Care Insurance
    - International working environment with many opportunities for learning and development, training courses, company trip, etc.
    - Annual Salary Increase: once per year

    Thời gian làm việc

    • Monday to Friday, 8:00 a.m. to 5:35 p.m. (lunch break from 12:00 p.m. to 1:00 p.m.)

    Sales staff mảng logistics nhân viên kinh doanh việc làm logistics tiếng trung -anh tuyển dụng sales logistics

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